Technology & Digital Solutions

We advise on technology-focused commercial and contractual arrangements including:

  • software development, licensing and SaaS agreements
  • systems integration, digital implementation and maintenance models
  • technology procurement and outsourcing
  • cloud infrastructure, hosting and data centre arrangements
  • fintech, digital banking, payment platforms and digital financial products
  • IoT, automation, AI-driven technologies and connected systems
  • e-commerce structures, digital marketplaces and online service delivery

 

Our Key Experience

Meeting Our Clients' Needs

As businesses adopt new technologies, digital platforms, media channels and communications systems, they encounter legal, commercial and operational considerations that did not exist in traditional business models. Technology agreements, online content usage, data-driven operations and platform-based services all introduce questions surrounding ownership, liability, confidentiality, user interaction, licensing, performance expectations and commercial risk. Because these areas evolve quickly and often involve multiple stakeholders(developers, vendors, service providers, users, consumers and partners)clear legal structuring becomes essential to prevent disputes, protect business interests and ensure smooth implementation.

A dedicated TMT legal approach helps organisations navigate these complexities, negotiate fair and workable contract terms, protect digital assets and content, manage data responsibly, and put in place frameworks that support innovation without exposing the business to unnecessary risk. By working with a lawyer who understands the commercial realities of technology deployment and digital engagement, businesses can move forward with confidence, avoid costly misunderstandings, and ensure that their products, platforms and partnerships are set up for long-term success.

FAQs- Common Client Concerns

What does a TMT lawyer actually do?

We help organisations navigate legal issues that arise when using, developing, procuring, commercialising or implementing technology, digital platforms, software systems, media content, telecommunications services, data-driven solutions or emerging technologies such as AI, cloud, fintech or digital platforms.

This includes drafting and negotiating IT and software contracts, advising on data protection requirements, supporting digital transformation initiatives, assisting without sourcing and cloud migration projects, and advising on legal risks in digital products and services.

I am procuring or developing a new IT system. At what stage should I engage a lawyer?

Ideally before entering into any proposal, quotation, letter of intent, pilot testing, proof of concept, or commercial agreement. Early engagement helps ensure ownership rights, data responsibilities, service levels, deliverables, warranties, acceptance testing and exit rights are clearly protected. Many disputes arise because the contract did not reflect what the parties intended.

Who owns the software, source code, platform or data in a technology project?

Ownership depends on how the contract is drafted, not necessarily on who paid for development. Without express terms, the vendor may retain ownership, leaving the customer dependent on licensing. We help clarify intellectual property rights, licensing scope, escrow arrangements, usage rights, data portability and post-termination access.

What should I consider when shifting to cloud services, SaaS or outsourced digital platforms?

Key considerations include data residency, regulatory approvals, security standards, business continuity, vendor lock-in risks, service level guarantees, cybersecurity incident handling, exit migration rights and limitation of liability. We can help ensure the agreement protects your operational, compliance and reputational interests.

We are implementing AI, automation or data analytics. Are there legal risks?

Yes. Risks include data misuse, bias, transparency expectations, IP ownership, model training rights, accountability, liability for automated decisions and regulatory developments. Legal guidance helps organisations deploy AI responsibly while protecting commercial interests.

Can I use music, videos, images or digital content for marketing, broadcasting or online platforms without permission?

Not necessarily. Many forms of content require licences, permissions or royalty arrangements. Using copyrighted material without authorisation can result in complaints, takedowns, damages or enforcement action. We can advise on licensing needs and compliance.

We are launching a digital app, website or online platform. What legal documents do we need?

Typical requirements include Terms and Conditions, Privacy Policy, End-User Licence Agreement, platform usage restrictions, IP clauses, content moderation responsibilities and limitation of liability provisions. These should be tailored to the nature of the platform and how data is collected and used.

What happens if a technology project fails, is delayed or does not perform as promised?

Outcomes depend on the contract. Well-structured agreements include acceptance testing, milestones, performance warranties, remedies, indemnities and termination rights. We can help enforce contractual rights or negotiate resolution to minimise disruption.

How do I know whether my organisation needs legal help for a technology, media or telecoms issue?

If your organisation is adopting new systems, handling data, developing platforms, engaging vendors, operating in regulated sectors, signing IT or digital contracts, or facing uncertainty over rights, obligations or risks, it is advisable to obtain legal guidance early to avoid costlier consequences later.

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Awards and Recognition

We are proud to be nominated as the top finalists of  "SE Asia Law Firm of the Year" and "Malaysia Law Firm of the Year" by ALB (Asian Legal Business) Law Awards 2018 and 2019.

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