Spectrum-Related Matters & Infrastructure Issues
“Building the Backbone of Malaysia’s Digital & Telecommunication Ecosystem”
The quality, reliability and security of any digital or telecommunications service depend heavily on its underlying infrastructure. Spectrum allocation, network deployment, hardware availability and regulatory compliance are among those that form the critical foundation of modern connectivity, whether for universities, government bodies or large enterprise networks.
We advise clients across the full lifecycle of telecommunications and network infrastructure projects. Our work spans procurement, deployment, maintenance and optimisation of physical and digital infrastructure, ensuring compliance with Malaysian regulatory frameworks and industry standards.
From negotiating multi-vendor arrangements to preparing hardware procurement contracts, system roll-out agreements, tenancy arrangements for network equipment and end-to-end infrastructure governance frameworks, we ensure our clients’ networks are built on contracts that are future-proof, compliant and operationally resilient.
Our Approach
Telecommunications projects require the alignment of multiple moving parts being the hardware, software, bandwidth, power, service levels, equipment ownership, maintenance cycles and regulatory obligations. Our approach blends technical insight, industry experience and legal accuracy to deliver agreements that:
- Set out clear technical specifications, system architecture and infrastructure deliverables
- Define performance standards, uptime requirements and service-level expectations
- Address asset ownership, leasing, tenancy and site-access rights
- Govern maintenance, support, replacement and lifecycle management
- Allocate operational risks and liabilities between vendors and project owners
- Ensure compliance with the Communications and Multimedia Act (CMA), PDPA and related regulations
- Protect continuity of service through strong contractual safeguards
We help infrastructure owners, universities, network operators and system vendors implement telecommunications projects that are robust, scalable and compliant with Malaysian regulatory expectations.
Our Strengths & Capabilities
Drawing from extensive experience in ICT infrastructure, telecommunications systems and large-scale deployment projects, our team supports clients through:
1. Legal documentation for Telecommunications & Infrastructure Projects
We prepare, review and negotiate a wide range of infrastructure-related agreements, including:
- Telecommunication Systems Agreements
- Hardware Supply Contracts
- Maintenance & Technical Support Agreements
- Data Centre, Server Room & Network Tenancy Agreements
- Virtual Private Network (VPN) & Connectivity Service Agreements
- Broadband, Wireless & ISP Arrangements
- System Consultancy & Deployment Contracts
- Multi-vendor project coordination & implementation documents
These contracts ensure clarity on equipment specifications, warranties, technical responsibilities, service performance and integration with existing systems.
2. Infrastructure Governance, Asset Protection & Performance Management
We help clients develop contractual frameworks that protect infrastructure investments through:
- Asset ownership and risk allocation mechanisms
- Equipment protection, access rights and physical security clauses
- Preventive and corrective maintenance structures
- Performance metrics tied to SLAs and network uptime
- Documentation for system acceptance, testing, commissioning and handover
Our drafting style ensures operational feasibility and aligns contract obligations with the client’s actual infrastructure environment.
3. Compliance With Malaysian Telecommunications & Technology Regulations
Our advice is grounded in deep, practical knowledge of:
- Communications and Multimedia Act (CMA)
- Technical Standards and Regulatory Requirements issued by MCMC
- PDPA 2010 & PDPA (Amendment) Act 2024
- Cybersecurity requirements for network equipment
- Data governance principles applicable to network infrastructure
- Procurement rules for public universities and government-linked entities
We ensure all contractual frameworks withstand regulatory scrutiny and industry audits.
4. Sector-Specific Experience
We have acted for clients across education, public sector, telecommunications, technology service providers and large enterprises, enabling us to tailor agreements to the practical realities of each environment.
Our Experience
Below are highlights of our work in spectrum-related matters, infrastructure deployment and telecommunications systems:
- System Infrastructure – Our lawyer advised various institutions in respect of the design, development and deployment of its telecommunications system infrastructure. Our work included drafting the full Services Agreement with TT Dotcom Sdn Bhd, covering connectivity requirements, equipment installation, performance obligations, bandwidth commitments, maintenance structure and service continuity safeguards.
- Hardware Supply & Maintenance - Our lawyer advised various institutions on comprehensive Hardware Supply Services Agreements and Maintenance & Technical Support Services Agreements for the clients’ ICT and networking infrastructure. This included drafting procurement specifications, lifecycle replacement terms, support response times, preventive maintenance arrangements and warranty frameworks.
- Infrastructure Tenancy & Network Equipment Agreements - Our lawyer advised various institutions on a range of infrastructure-related contracts, including Tenancy agreements for network equipment; Telecommunication systems agreements; Virtual private network (VPN) arrangements and Wireless network and broadband deployment frameworks.
- Hardware Procurement & ICT Tools - Our lawyer drafted Services Agreements for various institutions for the procurement of system consultancy, information technology tools and infrastructure hardware, including provisions on acceptance testing, commissioning, technical documentation, intellectual property rights in system configurations and post-deployment obligations.
Why Clients Choose Us
- Strong Technical Understanding
We translate complex infrastructure requirements into practical legal documents that align with technical realities. - Regulatory Compliance Expertise
Our knowledge of CMA, PDPA, cybersecurity and MCMC standards ensures industry-compliant solutions. - End-to-End Infrastructure Support
From procurement to deployment, performance management and lifecycle maintenance, we cover the full infrastructure journey. - Experience With Multi-Campus & Enterprise Networks
Our work with universities and major institutions gives us deep insight into large-scale infrastructure challenges. - Vendor-Neutral, Client-Focused Advice
We draft contracts that protect owners while ensuring fair and commercially realistic obligations for vendors.
Frequently Asked Questions (FAQs)
It is a contract that governs the deployment of telecommunications infrastructure such as broadband systems, wireless networks, VPN services, routers, switches, and backend architecture. It outlines technical specifications, performance expectations, maintenance structures and service standards.
They ensure your organisation gets certified, compliant hardware with clear warranties, support commitments, spare-parts guarantees and defined response times for rectification, reducing operational downtime.
Yes. Public universities often operate multi-vendor, multi-campus environments with strict procurement rules, making robust documentation essential for compliance, audits and long-term system integrity.
Common risks include:
- System downtime without clear SLA remedies
- Insufficient warranties or support coverage
- Unclear equipment ownership
- Integration issues with legacy systems
- Regulatory non-compliance
- Inadequate cybersecurity configurations
- Vendor lock-in without exit rights
A well-drafted agreement mitigates these risks.
Yes. We advise on compliance with MCMC requirements, spectrum-related regulatory frameworks, telecommunication licensing issues and infrastructure deployment standards.
Speak to us to structure the right legal framework for your telecommunications and infrastructure project.